Advocacy Team Caseworker

Cause Areas


It's flexible! We'll work with your schedule.


Victoria Hall Methodist ChurchNorfolk StreetSheffield, GB


As a Caseworker in the Advocacy Team, you will work with destitute asylum seekers to implement a mutually agreed support plan with the ultimate aim of moving them forward in a variety of ways eg legal, social etc. You will also evaluate client progress.


  • Interview clients and prospective clients

  • Participate in team discussion and decision making process, especially in deciding whether or not prospective clients should be taken on for support.

  • Give feedback to people that we cannot support.

  • Work with clients that are taken on to produce a support plan, and meet with them regularly to amend and update it.

  • Keep up-to-date records of progress and other relevant information on ASSIST’s electronic case records.

  • Access and deliver information relevant to clients’ needs (eg referral to foodbanks, night shelter,Timebuilders)

  • Communicate with other agencies (eg solicitors, medical, Home Office), always with the client’s consent, except if client is a risk to themselves or others..

  • Follow up an interview as appropriate (This task may be taken on by the team leader)

  • Work collaboratively with other caseworkers.

  • Help new caseworker volunteers develop their skills through in-role training.

  • Attend training sessions and team meetings

You should be friendly, a good listener and have good verbal and written communication skills. You should have the ability to be respectful, non-judgemental, honest, sensitive, detached, objective and patient. You should be confident in one-to-one interview situations, with the ability to encourage others to make their own decisions. You should have the ability to work on your own and as part of a team, participating in the decision making process and functioning within the team’s decisions.

As a Caseworker you would be required for 4 hours every fortnight on a Friday morning/afternoon, plus 2 hours every 6 weeks for team meetings/training. Extra time may be required to follow up on interviews and research sources of information for clients etc, so access to a computer would be useful. It could also be arranged that you use our office computers for this, with prior agreement.


  • Organization
  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Administrative Support
  • Customer Service

Good Match For


Requirements & Commitment

  • Must be at least 18
  • 2 hours fortnightly on Friday morning/afternoon
  • Extra time may be needed to researach and follow up on appointments
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