Volunteer Intake: Help the American Red Cross Process Applications


Cause Areas


It's flexible! We'll work with your schedule.


2116 Grand AvenueDes Moines, IA 50312



  • Welcome prospective volunteers and process new volunteer applications
  • Monitor new applications submitted in Volunteer Connection, our online volunteer management system.
  • Call and email prospective volunteers to remind them to complete all application steps in the intake path.
  • Track all communication with prospective volunteers in Volunteer Connection.
Qualifications: * Ability to work with computer database (training provided)
* Detail-oriented
* Comfortable making phone calls to volunteers
* Previous experience with customer service is a plus
* Orientation to the American Red Cross
* Online training provided
* Volunteer Connection Orientation


  • Data Entry
  • Basic Computer Skills
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible, Can complete in office or virtually

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