Gallery hosts serve a critical role in museum guest services - engaging and assisting visitors, and monitoring and maintaining the Pterosaur exhibit.
The museum vision includes connecting with visitors on many levels and prioritizing the visitor experience. A Pterosaur Gallery Host’s role is to greet and assist visitors. This helps visitors feel welcome and lets them know we are here to help, if needed. We know approaching visitors takes practice and confidence! Always intervene positively and friendly.
"Hi I am Claire. I am volunteer Pterosaur Gallery Host. I will be here if you have any questions. What brought you in today?"
Visitor Engagement includes:
Telling them about the exhibit
Helping with way-finding
Help visitors positively experience exhibits
Engage with Pterosaur activities that will be provided to you
Pterosaur Gallery Hosts should become very familiar with the Pterosaur exhibit, including the layout and logistics, in order to answer visitor questions. Ideally, hosts develop a comfort level with the exhibit content and directing visitors to things that may interest them.
Being an information resource includes:
Knowing the exhibit and information about the Pterosaur dome show
Studying the Pterosaur informational packet that will be provided to you
Attending training and development opportunities
Identifying three favorite areas you feel comfortable talking about
Pterosaur Gallery Host volunteers will be some of the museum’s critical operations staff in helping us maintain and protect the exhibit
Helping with security will include:
Walking through the Pterosaur exhibit during your shift and observing to make sure that nothing is being damaged
"Resetting" exhibits for exploration
Helping visitors positively experience exhibits, and intervene, when necessary
Informing staff of broken/malfunctioning exhibits
Knowing exits and safety/security protocols
Pterosaur Gallery Host volunteers will be essential in helping to make sure lines and crowd flow are attended to.
Helping with crowd assistance will include:
Knowing the basic layout and logistics of the exhibit
Directing the flow of traffic in the exhibit.
Making sure lines to interactives are moving and that visitors know where to line up
Help visitors with way-finding
Volunteers are the museum’s greatest resource and advocates in the community. Your awareness and enthusiasm for our exhibits, programs, experience, and initiatives is critical. Your positivity, excitement, and involvement is invaluable.
Being an ambassador to the museum includes:
Telling others about things you do and enjoy at the museum
Inviting others to the museum or programs
Inviting others to volunteer
Attending museum events and programs that interest you
Training & Resources:
- General Orientation and Training
- Ongoing monthly training opportunities
- Volunteer Check-in Area folders & postings
- Volunteer Information Page online
- Website: fcmod.org
- Staff, especially ticketing counter
- Fellow volunteers
- Pterosaur informational packet
Pterosaur Gallery Host opportunities:
The Pterosaur traveling exhibit will be housed at FCMoD for 20 weeks from November 17 th, 2016 - April 2 nd, 2017. Pterosaur Gallery Host volunteers will be split into two 10-week cohorts and are asked to commit to one shift per week during the run of their group. Volunteers are welcomed to sign up for both cohorts if they would like.
Cohort 1: November 17 th- January 25 th
Cohort 2: January 26 th- April 2 nd
Shifts are 2 hours each and are available at the following times:
10:00 am-12:00 pm, 12:00 pm- 2:00 pm, and 2:00 pm- 4:00 pm on Tuesday-Sunday,
plus 4:00 pm- 6:00 pm, and 6:00 pm- 8:00 pm on Thursdays
Visit the Fort Collins Museum of Discovery website to fill out a volunteer application:
Once an application has been filled out, we will be in touch to set up a placement interview, and a general orientation will be scheduled.
- Customer Service
Good Match For
Teens People 55+
Requirements & Commitment
- Background Check
- Must be at least 14
- Orientation or Training
- 10 weeks, one 2 hour shift per week