Gallery hosts serve a critical role in museum guest services - engaging and assisting visitors, and monitoring and maintaining the gallery floor and exhibits.
The museum vision includes connecting with visitors on many levels and prioritizing the visitor experience. A Gallery Host’s role is to greet and assist visitors. This helps visitors feel welcome and lets them know we are here to help, if needed. We know approaching visitors takes practice and confidence! Always intervene positively and friendly.
"Hi I am Claire. I am volunteer Gallery Host. I will be here if you have any questions. What brought you in today?"
Visitor Engagement includes:
Telling them about programs/exhibits
Helping with way-finding
Gallery Hosts should increasingly familiarize themselves with the exhibits, programs and services of the museum over time. Ideally, hosts develop a comfort level with the gallery content and directing visitors to things that may interest them.
Know the exhibits, programs and dome theater programs ~ Explore
Identify three favorite exhibits you feel comfortable talking about
Study the "Gallery Guide" that will be provided to you
Attend training and development opportunities
Watch training videos available on Volunteer Information page
Gallery Hosts are some of the museum’s critical operations staff in helping us maintain exhibits.
"Reset" exhibits for exploration
Help visitors positively experience exhibits
Inform staff of broken/malfunctioning exhibits
Stay up-to-date on exhibits changes by reading 'Exhibits Updates’ folder in volunteer area
Volunteers are the museum’s greatest resource and advocates in the community. Your awareness and enthusiasm for our exhibits, programs, experience and initiatives is critical. Your positivity, excitement and involvement is invaluable.
Tell others about things you do and enjoy at the museum
Invite others to the museum or programs
Invite others to volunteer
Attend museum events and programs that interest you
Training & Resources:
General Orientation and Training
Ongoing monthly training opportunities
Volunteer Check-in Area folders & postings
Volunteer Information Page online
Staff, especially front desk
Fellow volunteers and Gallery Hosts
Gallery Host opportunities:
Gallery Host shifts are typically 2 hours each. Special Events may have longer shifts. We ask that volunteers sign up for 3 shifts per month. The timing is flexible:
Museum special events (These opportunities will be shared via Monthly Opportunities Newsletters emailed to volunteers)
Visit the Fort Collins Museum of Discovery website to fill out a volunteer application:
Once an application has been filled out, we will be in touch to set up an interview about placement, and general orientation will be scheduled.
- Customer Service
Good Match For
Teens People 55+
Requirements & Commitment
- Background Check
- Must be at least 14
- Orientation or Training
- 6 months, three 2-hour shifts per month