Program Director for Community Services - Help DV Victims


Cause Areas


It's flexible! We'll work with your schedule.


11834 Harry Hines BoulevardDallas, TX 75234


We need help overseeing local transportation for domestic abuse victims to safety and community advocacy. This is an entry-level, hands-on leadership position. This role is not for the passive, weekend or evenings-only volunteer.

This is an excellent opportunity for someone looking to gain experience for Program Management of a nonprofit or a for-profit business. With a heavy emphasis on team management and development, and establishing standards of performance across all programs, the ideal candidate will have some experience working with a team and/or managing a project.

Reporting to the Executive Director (ED), the Program Director for Community Services will be responsible for the operational success of local transportation services and service provider collaborations. In this newly established role, you will create processes and standards for accountability.



  • Report to the Board of Directors program status, achievements and challenges
  • Serve as a key external face of Families to Freedom to service providers
  • Manage a growing team of 10+ volunteer drivers

Client Services

  • Take calls from victims (on few occasions)
  • Prepare travel for clients and volunteer drivers
  • Present to shelters and organizations about services

Team Management

  • Track volunteer availability
  • Assist with onboarding and team training

Program Development

  • Log travel data in system
  • Manage client facing material for quality and accessibility to the team
  • Manage local driving procedures and deliverability
  • Actively pursue cost efficiencies


  • Traveling at least one local trip with a client as part of training
  • Scheduled time in the office with flex-time and self-scheduling available
  • Some evening and weekend obligations

This is an extraordinary opportunity for an individual with team management experience to grow and further develop this evolving program. The successful candidate will lead this program, partner with the ED and work collaboratively with all team members. Only one strong candidate can be accepted. See our website: to learn what we do. For questions, call 972-885-7020 or email


  • Resource Development / Management
  • Transportation
  • People Skills
  • Project Management
  • Community Outreach
  • Operations

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Varies
  • smartphone, reliable transportation to the office
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