Mobile/User Experience Business Analyst


Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.


About

Do good for your community while using your professional expertise. Work with talented peers on a rewarding non-profit cause related program. The Rare Genomics Institute is making a difference. RG is a nonprofit organization that helps families in need of genome research.

Works directly with the business and consults on what they need from systems/processes to achieve objectives with emphasis on mobile and user experience objectives; facilitates discovery sessions; develops Project/Business logic requirements/design documents, creative briefs, and use cases; leads user acceptance testing; integrates marketing/e-business strategies, channels, technologies, principles, processes; functions as key liaison between business stakeholders and development teams throughout project lifecycle and during day to day operations.

Reports to: Sr Ecommerce Business Analysis/UAT

RESPONSIBILITIES

  • Extensive interaction with the Director of Ecommerce Development & other team, group, department members

  • Extensive interaction with business users, 3rd-party vendors, and onshore/offshore support resources

  • Owns elicitation, analysis, documentation, and management of mobile/user experience (UX) business requirements

  • Leverages and defines effective processes for the capture, review, and approval of requirements

  • Assists with diagnoses and resolution of Incident and Service requests that pertain to mobile/UX solutions

  • Assists in development and execution of standardized, repeatable test processes for the organization and team-level use

  • Provides subject matter expertise and analytical support to facilitate mobi-app/site project and ongoing operations

  • Reports on UX and mobi-app/site best practices, mobile/UX standards, competitors’ products, legal requirements.

EXPERIENCE REQUIRED

  • 1 year demonstrated experience with mobile and UX projects serving as Business Analyst or related role

  • 1 year experience UX/mobi-app/site testing and project lifecycle (requirements gathering, go-live, steady state)

  • Experience working with third-party vendors with an understanding of systems integration

  • Strong analytical skills, problem solving, and documentation skills with keen ability to interpret business needs and translate them into application and operational requirements in business terms

  • Strong communications skills, verbal and written, and is able to convey complex issues in a concise manner

  • Must be organized and capable of tracking /managing multiple high priority issues simultaneously

  • Highly self-sufficient; a strong self-starter; logical, methodical, and has strong interest in process improvement

  • Effectively liaisons with multiple groups; thrives in highly collaborative environment

Skills

Good Match For

N/A

Requirements & Commitment

N/A

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