Mobile/User Experience Business Analyst

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Do good for your community while using your professional expertise. Work with talented peers on a rewarding non-profit cause related program. The Rare Genomics Institute is making a difference. RG is a nonprofit organization that helps families in need of genome research.

Works directly with the business and consults on what they need from systems/processes to achieve objectives with emphasis on mobile and user experience objectives; facilitates discovery sessions; develops Project/Business logic requirements/design documents, creative briefs, and use cases; leads user acceptance testing; integrates marketing/e-business strategies, channels, technologies, principles, processes; functions as key liaison between business stakeholders and development teams throughout project lifecycle and during day to day operations.

Reports to: Sr Ecommerce Business Analysis/UAT

RESPONSIBILITIES

• Extensive interaction with the Director of Ecommerce Development & other team, group, department members

• Extensive interaction with business users, 3rd-party vendors, and onshore/offshore support resources

• Owns elicitation, analysis, documentation, and management of mobile/user experience (UX) business requirements

• Leverages and defines effective processes for the capture, review, and approval of requirements

• Assists with diagnoses and resolution of Incident and Service requests that pertain to mobile/UX solutions

• Assists in development and execution of standardized, repeatable test processes for the organization and team-level use

• Provides subject matter expertise and analytical support to facilitate mobi-app/site project and ongoing operations

• Reports on UX and mobi-app/site best practices, mobile/UX standards, competitors’ products, legal requirements.

EXPERIENCE REQUIRED

• 1 year demonstrated experience with mobile and UX projects serving as Business Analyst or related role

• 1 year experience UX/mobi-app/site testing and project lifecycle (requirements gathering, go-live, steady state)

• Experience working with third-party vendors with an understanding of systems integration

• Strong analytical skills, problem solving, and documentation skills with keen ability to interpret business needs and translate them into application and operational requirements in business terms

• Strong communications skills, verbal and written, and is able to convey complex issues in a concise manner

• Must be organized and capable of tracking /managing multiple high priority issues simultaneously

• Highly self-sufficient; a strong self-starter; logical, methodical, and has strong interest in process improvement

• Effectively liaisons with multiple groups; thrives in highly collaborative environment