A voice for nursing home and rest home residents: become an Ombudsman!


Cause Areas


It's flexible! We'll work with your schedule.


300 Rosewood DriveDanvers, MA 01923


Are you interested in advocating on behalf of nursing home and rest home residents to help protect residents' rights? Qualified applicants participate in a three-day program, receiving conditional certification as a Long Term Care Ombudsman. By providing 2-3 hours weekly, the Ombudsman Volunteer visits an assigned nursing home or rest home to receive, investigate, and resolve complaints.

The North Shore Long Term Care Ombudsman Program covers nursing homes and rest homes in Danvers, Marblehead, Peabody, Salem, and the Mystic Valley communities of Everett, Malden, Medford, Melrose, North Reading, Reading, Stoneham, and Wakefield.

References are checked and CORI screens conducted. For more information, please contact Amy Bens, Volunteer Coordinator, at 978-750-4540, ext. 288 or e-mail: volunteer@nselder.org


  • Public Advocacy

Good Match For


Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2-3 hours per week

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