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3 people are interested
Science Center Concierge - Chabot Space&Science Center
ORGANIZATION: Chabot Space & Science Center
Please visit the new page to apply.
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3 people are interested
Position* Science Center volunteers are outgoing volunteer representatives who facilitate conversations with our visitors. They provide visitors with Center information and help plan their visit. They are responsible for setting a helpful and welcoming tone. These volunteers provide friendly, professional assistance to Chabot visitors.
Responsibilities
- Welcomes and provides new visitors with all of the possible information they will need to navigate the center ·
- Provides visitors with Planetarium and Megadome show times and descriptions of each show ·
- Provides maps and wayfinding on how to get to any area of the center ·
- Provides information and descriptions of all of our programs, future program dates, Docent tours, and how to sign up
- Provides information on all of our special events and closures, including First Friday and how to navigate them
- Inform guests on whether the telescopes are currently viewing and what they’re looking at
- Role will help to reduce the amount load the front desk takes during busy days.
Training/Support
- One Mentor session for Center overview and one session with an experienced concierge
- Introduction to Front of House staff and floor managers
- Self-guided center, exhibit and safety orientation, worksheets #1-3
- Thorough review of the Volunteer Handbook, Chabot website and volunteer website
- Preview theater shows for reference
- Enrichment Speakers (optional monthly educational workshops and lectures)
- Resources: 1) FAQ 2) Visitor Guide 3) Membership Info and Perks 4) Website 5) Concierge binder at guest services desk
Requirements and Qualifications- Outgoing, friendly, welcoming and comfortable working with the public of all ages
- Enjoy initiating conversation and approaching people in a positive and enthusiastic manner
- Problem solving skills, self-starter, ability to handle most customer service situations in a satisfactory manner
- Awareness and sensitivity in interacting with diverse populations
- Actively promote Chabot’s mission and be a champion of the volunteer community
- Self-directed and committed to assisting with a variety of needs
- Always offer excellent customer service to our visitors. They are our GUESTS.
More opportunities with Chabot Space & Science Center
No additional volunteer opportunities at this time.
About Chabot Space & Science Center
Location:
10000 Skyline Boulevard, Oakland, CA 94619, US
Mission Statement
The Chabot Space & Science Center inspires and educates students of all ages about our Planet Earth and the Universe. Its observatory, planetarium, exhibits, and natural park setting are places where a diverse population of students, teachers, and the public can imagine, understand and learn to shape their future through science.
Description
Through partnership and community support, Chabot Space & Science Center is taking a leadership role in helping to guarantee that our children have a powerful resource for the next century's biggest educational challenge, equal access to high quality science and technology programs. Recognizing the new Science Center as a national model for other communities, in May 1998 the Smithsonian Institution and Chabot Space & Science Center entered into an affiliation agreement. Chabot is the only affiliate to focus on astronomy and the interrelationship of the sciences. In January 2000, the White House Millennium Council named the Chabot Space & Science Center an official Millennium Project. The White House Millennium Council recognizes national and local projects that facilitate public awareness of important educational and scientific issues that we as a nation will face in the new millennium. The Chabot Space & Science Center addresses the critical issue of broad access to the specialized information and facilities needed to improve K-12 science education and public science literacy. Chabot continues to offer inquiry-based student programs, which correlate to state and national science education standards, and will expand and develop new programs for students, teachers, and the general public.
CAUSE AREAS
WHEN
WHERE
10000 Skyline BoulevardOakland, CA 94619
DATE POSTED
April 19, 2017
SKILLS
GOOD FOR
N/A
REQUIREMENTS
- Must be at least 18
- Orientation or Training
- 8 hours each month for one year