Kennel Greeter

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Job Description

JOB TITLE: Kennel Greeter

REPORT TO: Kennel Staff

SUPERVISED BY: Volunteer Manger

TIME COMMITMENT: Shifts available during adoption hours.

DUTIES:

Station yourself in the kennel and familiarize yourself with the dogs

Greet visitors as they enter the kennel with staff.

Remind and/or advise visitors (especially those with children) to keep fingers out of kennels and to keep noise levels to a minimum.

Complete the quiet kennel protocol

QUIET KENNEL PROTOCOL:

1. If a dog is barking, approach the kennel, with eyes averted and relaxed body posture, wait until the dog stops barking even for a split second, click, treat, and move on.

2. If a dog is barking persistently, don’t look at the dog; instead, click and treat his/her quiet neighbors, just once, and move on.

3. If a barking dog stops he he/she sees you coming, click and toss a treat. Wait a few beats, watching the dog. Click and treat, again.

4. If a dog is barking consistently; click and treat any periods of quiet from those dogs.

5. Click persistent barkers for any of the following behaviors: looking away, lying down, and backing away from the gate.

6. Be patient. Habitual barkers may get worse, temporarily, before they give in and offer silence as the new way to get attention.

If the kennel is quiet and you have completed the quiet kennel protocol for all dogs.

• Fill treat cups
• Stuff the large kongs with dry kibble and rice, freeze.

QUALIFICATIONS:

• Must be able to stand on concrete floor for a period of 2 hours.
• Must enjoy socializing with people and be able to remain tactful and appropriate with all persons who enter the kennel.
• Must enjoy dogs

TRAINING: Brief orientation and tour with review of job description with volunteer staff. On the job training with experienced volunteers and kennel staff.

DRESS CODE: Volunteer T shirt and name tag. Long pants and closed toe rubber soled non slip shoes.