SUMMARY OF THE POSITION:
In the absence of the Executive Director (ED) acts on his/her behalf. Provides leadership within the mission, vision and value statements in the daily operations of CC clinic. Acts as a back-up to the ED in the daily operation of Compassion Community Clinic. Assists ED with assessing, planning, directing, and evaluating clinic operations.
Executive Director (ED)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities will vary depending on what other support staff are in place
Collaborate with the ED, Lead Dental Assistant (LDA) and Dental Director in provision of safe, quality patient care and effective clinic operations.
Suggest to ED ways to improve patient flow and patient service.
Direct patient concerns/complaints to ED.
At the direction of the ED, the CA may:
Recruit future volunteers and donors through events at churches and community groups.
Follow up on future volunteers, church and community group opportunities.
Monitor front office supply inventory and ensure orders are placed for necessary front office supplies and equipment.
Develop additional forms needed for patient care and various clinic function. (ED/Board of Directors will have final approval)
Communicate with property management about clinic facility concerns.
Monitor and manage office petty cash.
Assist in maintaining a good relationship with referral sources and staff from various community organizations to ensure access for patients to additional services.
Oversee the maintenance of accurate patient data and health records, paper or Electronic Health Record (EHR).
Assume the duties of the Office Assistant during patient sessions (see Office Assistant Job Description).
In the absence of the ED during a patient care session, the CA will:
Ensure Pre- and Post- Clinic Checklists are followed, which contain details of what needs to happen prior, during and after a patient session.
Ensure emergency safety protocols are followed if there is an emergency.
Assist with weekly office tasks such as:
Create patient schedules.
Return patient phone calls, organize referrals to specialists post clinic.
Assist with editing Policy & Procedures as requested.
In the absence of a Volunteer Coordinator (VC), the CA may be asked to assume the duties of the VC (see Volunteer Coordinator Job Description), the main Duties being:
Develop a competent volunteer staff for CC Clinic by managing volunteer placement and identifying training needs.
Determine the number and type of volunteers that are required for a clinic session(s) and schedule as appropriate.
Computer skills that include Microsoft Word, Excel, and willingness to learn Dentrix (EHR)
Interpersonal skills, including very good communication skills, for effective work with volunteers, community partners and patients.
Ability to remain calm while handling various, simultaneous situations.
Exercises good judgment and decision making skill.
Demonstrates a sincere dedication to the mission and vision of CC Clinic.
The above statements are intended to describe the general nature and level of work performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties or skill required. In order to continue to manage an effective ministry, leadership may need to add or change the duties of this position at any time.
Note: Under NO circumstances will the Clinic Administrator offer medical/dental advice to patients. All medical/dental inquires will be directed to one of the Dental Healthcare Personnel (DHCP).
This position requires a commitment of 15-20 hours per month for 1 year.
Good Match For
Requirements & Commitment
- Driver's License Needed
- Background Check
- Must be at least 18
- Orientation or Training