Wellness Intern

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SCOPE OF WORK:

The Survivor Services Center (SSC) includes the Wellness program, the Survivor of Torture (SOT) program, the Victims of Crime (VOC) program, and the Arizona League to End Regional Trafficking (ALERT). The SSC helps the program participants to adapt to a new life in the U.S. and overcome challenges that hinder them to become self-sufficient.

The Wellness program provides culturally and linguistically appropriate, and trauma-informed individual, family and group psychotherapy, and psychoeducation. Services are provided to refugees who reside in Maricopa County and individuals enrolled in the listed programs above. Almost all of our program participants come from different nationalities and ethnic backgrounds, many of whom do not speak English. The Wellness Intern will work closely with the clinical therapist, the outreach and training coordinator, and the SSC staff to provide holistic interventions from a client-centered and strengths-based approach. The wellness intern will have the opportunity to co-facilitate the 'Community Adjustment Support Group' and other psychoeducational groups. The wellness intern will coordinate activities with case managers and other IRC staff to connect the program participants to additional services (medical, legal, social, and etc.). This is an ideal position for a candidate who is interested in working with individuals who have experienced complicated traume. The wellness intern will also assist in developing local partnerships and tracking project outcomes. The wellness intern will learn the direct services skills as well as the program development skills.

RESPONSIBILITIES:

• Provide direct service to program participants through one-on-one interactions.

• Collaborate with IRC staff and assist in connecting program participants to additional community resources and activities or coordinating service provider appointments.
• Co-facilitate psychoeducational groups.
• Research and compile a list of behavioral health services and resources in Maricopa County.
• Reach out to potential service providers or partners.
• Assist with the program outreach in the community.
• Conduct a client satisfaction survey.
• Assist in project outcome tracking and reporting, where applicable.
• Arrange interpreters for appointments where needed.
• Advocate with other service providers on behalf of survivors.
• Complete and maintain required documentation in a timely manner.
• Maintain confidentiality of records relating to clients' participation in the program.
• Work in both a standard office environment and a community-based environment.
• Provide transportation to and from essential appointments for program participants.
• Attend weekly SSC meetings.

• Other relevant program support duties, as assigned.

LEARNING OUTCOMES: This internship provides direct social work experience in a community agency setting. Under direction and supervision interns get practice in interviewing, group facilitation, case management, outreach, in-service training, and data collection.

• Knowledge of the role of racial, ethnic, and cultural heritage, nationality, socioeconomic, status, family structure, age, gender, sexual orientation, religious and spiritual beliefs, occupation, and physical and mental status, and equity issues in a community social service setting.
• Understand and demonstrate basic and advanced helping skills with a variety of clients with diverse presenting problems and trauma.
• Understand the roles of case workers and the relationships between case workers and other professionals and community parners in a community agency setting.
• Demonstrate and understanding of ethical and legal considerations specifically related to the practice of community social services setting and engage in appropriate ethical behavior.
• Prepare and maintain records required.

REQUIREMENTS

• Currently enrolled in Social Work, Counseling, Public Health or other related programs.
• Cultural Competency and experience with vulnerable and diverse populations preferred.
• Ability to work effectively with parners, colleagues, and clients in a cross-cultural, team based environment.
• Ability to present oneself in an appropriately personable and professional manner to clients and staff.
• Ability to take initiative and work independently and complete projects with minimal supervision.
• Ability to be both consistent and flexible as circumstances warrant.
• Ability to receive and utilize constructive feedback regarding performance, presentation, and relationships with others.
• Strong written and verbal communication skills, and organizational skills.
• Proficient with Excel & other Microsoft Office applications.
• Proficiency in a second language spoken by the client based preferred, but not required.
• A positive attitude and a desire to learn.
• A vehicle, current driver's license and valid insurance.

IRC BACKGROUND: Founded in 1933, the International Rescue Commitee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppresion or violent conflict. Domestically, our 22 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to gain self-sufficiency.