Patient Ambassadors

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Circle the City is a nonprofit healthcare organization for people experiencing homelessness in Phoenix, Arizona. We have a 50-bed medical respite facility where men and women experiencing homelessness while ill or injured can recuperate with on-site medical care, behavioral health services, and case management to connect them with income, health insurance, and housing opportunities. In the last three years, our respite program has cared for more than 700 patients and, of those who have completed their plans of care, 78% have been discharged to housing situations other than the streets or emergency shelter system. We also partner with Hospice of the Valley to provide end-of-life care.

Patient ambassadors are responsible for greeting and comforting patients (offering water, etc.) in wating rooms and clinic rooms. Conduct satisfaction surveys for every patient that is seen. Assist with the sanitation of clinic rooms and shower before/after appointments. Talk to patients in waiting rooms. Other duties as assigned.