Desk Administrator

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The Shepherd’s Staff is a volunteer driven organization deeply integrated within our Carroll County community. We reach out to those individuals and families in need through a variety of programs including the Blessings Closet, the Back To School program, our Call for Coats, Stockings and Easter Baskets, the Festival of Trees Fundraiser, and many more.

Purpose/Duties: As staff, our focus on administrative and organizational tasks draws our attentions away from in-house programs/events. The Volunteer Desk Administrator would work at the front desk in our foyer, welcome guests as they came in, giving the proper Q & A and filling out any required paperwork for guests, answer phone calls and transfer them to the appropriate staff, maintain confidential client information via existing forms, as well as being a positive and welcoming face to neighbors walking through our doors.

Qualifications: Reading/Writing, Proficient typist, Organizational Skills, People-Friendly, Communication, Multi-Tasking.

Orientation/Training: A staff member or experienced volunteer will be available your first time(s) working the desk to walk you through standard operations and practices on top of a procedures binder that is in the reception area.

Hospitality: Volunteers are welcome to help themselves to a hot cup of coffee in our kitchen as well. The Shepherd’s Staff provides a supportive and friendly environment that provides indescribable help to locals in the community and a great sense of satisfaction.

Location/Contact: The Shepherd’s Staff is located at 30 Carroll St P.O Box 127 Westminster, MD 21158. Please feel free to reach out to Administrative Assistant Kathy Taylor at ktaylorss@comcast.net. Our office telephone is 410-857-5944. We look forward to hearing from you