PCA Office Volunteer


Cause Areas


It's flexible! We'll work with your schedule.


555 Amory StreetJamaica Plain, MA 02130


The PCA Program is a MassHealth program that helps people with permanent or chronic disabilities keep their independence, stay in the community, and manage their own personal care by providing funds to hire personal care attendants (PCAs). The PCA consumer (the person receiving PCA services) is the employer of the PCA, and is fully responsible for recruiting, hiring, scheduling, training, and if necessary, firing PCAs.

MassHealth contracts with agencies such as Ethos to evaluate a consumer’s need for PCA services and to train the consumer about how to effectively manage their PCA program. Consumers are approved to receive PCA services for one year at a time. Towards the end of this year, the consumer must be re-evaluated by an Ethos nurse. This Re-evaluation must be faxed to the consumer’s PCP for the PCP to sign-off on the Re-Evaluation.

The Ethos PCA Program is in need of a volunteer/intern who can follow up with both PCP’s and consumers to make sure these Signoffs are returned promptly. This work will mostly be spent making telephone calls and faxing paperwork. The ideal candidate should be able to effectively communicate via telephone and should have sufficient problem-solving skills. The ability to speak another language, especially Spanish, is desirable.


  • Office Management
  • Elder care
  • Administrative Support

Good Match For


Requirements & Commitment

  • Background Check
  • Orientation or Training

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