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1 person is interested
2-1-1 Phone Ambassador
ORGANIZATION: 211Tampa Bay Cares
Please visit the new page to apply.
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1 person is interested
This position provides information and referral to inquirers who call into our 2-1-1 Contact Center for updates in their pending case.
Tasks include:
- Answer incoming 2-1-1 phone calls from inquirers
- Place outgoing 2-1-1 calls to inquirers
- Reassign calls to other stff queues as needed.
- Provide accurate pending case updtes to callers.
- Complete a call record in TBIN associated with the referral information provided.
More opportunities with 211Tampa Bay Cares
No additional volunteer opportunities at this time.
About 211Tampa Bay Cares
Location:
50 S. Belcher Rd., Ste. 116, Clearwater, FL 33765, US
Mission Statement
"Creating Connections Between People and Resources"
Description
2-1-1 serves as a centralized access point specializing streamlining communication between individuals and families needing help when they are experiencing a family or personal issue/crisis and health and human services in our community.
2-1-1 TBC also connects individuals and families wanting to give back to our community by volunteering their time or donating their resources with local non-profit organizations.
CAUSE AREAS
WHEN
WHERE
14155 - 58th St. N., Suite 211Clearwater, FL 33760
DATE POSTED
March 23, 2018
SKILLS
- Google Apps
- Verbal / Written Communication
- Microsoft Office Suite
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Minimum of 8 hrs per wk - 4 hr shifts from 8am-6pm
- Complete pre-volunteer testing