Program Director

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Love n Me is a nonprofit working with girls and women. Our mission is to teach hem to love themselves. We offer a variety of services.

We're seeking a Program Director someone r esponsible for the overall success of our programs.

Primary Duties and Responsibilities

The Program Director performs a wide range of duties including some or all of the following:

Plan the program

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization
• Develop new initiatives to support the strategic direction of the organization
• Develop and implement long-term goals and objectives to achieve the successful outcome of the program
• Develop an annual budget and operating plan to support the program
• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Develop funding proposals for the program to ensure the continuous delivery of services

Organize the program

• Ensure that program activities operate within the policies and procedures of the organization
• Ensure that program activities comply with all relevant legislation and professional standards
• Develop forms and records to document program activities
• Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization

Lead the program

• Ensure all staff members receive orientation and appropriate training in accordance with organizational standards
• Supervise program staff by providing direction, input and feedback
• Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program
• Liaise with other managers to ensure the effective and efficient program delivery
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

Control the program

• Write reports on the program for management and for funders
• Communicate with funders as outlined in funding agreements
• Ensure that the program operate within the approved budget
• Monitor and approve all budgeted program expenditures
• Monitor cash flow projections and report actual cash flow and variance to the Executive Director on a regular basis (monthly/bimonthly)
• Manage all project funds according to established accounting policies and procedures
• Ensure that all financial records for the program are up to date
• Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements
• Provide required information to have invoices generated and submitted to funders according to the established timelines
• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks
• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework
• Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate

Qualifications

Education

• University degree in a related subject

Knowledge, skills and abilities

• Knowledge of program management
• Knowledge of client groups and/or issues related to the program area

Proficiency in the use of computers for:

• Word processing
• Simple accounting
• Databases
• Spreadsheets
• E-mail
• Internet

Personal characteristics

The Program Manager should demonstrate competence in some or all of the following:

• Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Focus on Client Needs: Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Experience

• 3 to 5 years experience in a related field