Volunteer Case Management Assistant
WhenIt's flexible! We'll work with your schedule.
Where4575 - A Mission Gorge PlaceSan Diego, CA 92120
OBJECTIVE: To assist the Case management team with various administrative duties and direct client based services.
TIME REQUIRED: Flexible, minimum 4 hours per week, Mon. - Fri., 9AM to 5PM.
Capable and interested in working with people of diverse languages and cultures
Possess a sense of hospitality, flexibility, patience and good humor
Ability to work with people of limited English proficiency
Prompt and conscientious about keeping appointments
Willingness to accompany clients on public transportation to access services
Excellent organizational skills and ability to multitask
Able to sit at a desk for an extended period of time
OUTLINE OF SERVICES:
Assist clients with accessing medical services
Assist client with applying for WIC and accessing food banks
Assist with filing documents under case management supervision
Accessing the library
Enrolling in lifeline program
Help with welfare (getting there and dropping off documents)
Providing one-on-one help with spouses who stay home with their children
Opening a bank account
Applying for CA ID/ taking driver’s license
Assist with enrolling clients in ESL classes
Notify clients of acculturation session schedules
Assist with scheduling and confirming client appointments
Assist with making appointments with SSI or Welfare offices
Other duties may be assigned by the Case Management as needed
Maintain accurate records of volunteer service hours and activities
Work collaboratively with the Case Management Supervisor and Case Managers
Comply with CCDSD’s standards of professionalism and confidentiality
SUPERVISOR: Case Management Supervisor
- Life Coaching
- Case Work / Management
- Cross-cultural Communication
- Administrative Support
Good Match For
Requirements & Commitment
- Four hours per week
- Be willing to accompany clients on the bus and assist them with obtaining services at provider locat
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