Volunteers Needed to Help People with Medicare!


Cause Areas


It's flexible! We'll work with your schedule.


3410 Cherry Ave NESalem, OR 97303


Senior Health Insurance Benefits Assistance (SHIBA) Certified Counselor

If you have a passion to help others, are dependable, understanding, patient, and compassionate, become a SHIBA counselor TODAY!

SHIBA certified counselors help people:

  • With Medicare select Medicare Prescription Drug Coverage (Part D)
  • Compare Medicare Advantage plans
  • Compare Medicare Supplement (Medigap) plans
  • Apply for Medicare Savings Programs, including Extra Help with Medicare Part D.

SHIBA counselors also review Medicare bills, assist with appeals, and report complaints.

Interested individuals should have:

  • Good communications skills
  • Be able to protect client confidentiality
  • Have no conflict of interest (such as an insurance agent)
  • Be able to use a computer, email, and the Internet.


  • Assistance can be offered by phone and in person.
  • SHIBA counselors typically volunteer 4 hours a week, yet may volunteer more or less.
  • Mandatory counselor meetings generally occur every other month.

You are also invited to contact your local SHIBA Coordinator:

Clatsop County
Michelle Lewis
(503) 861-4202

Tillamook County
Stacy Zuercher
(503) 815-2062

Marion, Polk, Yamhill Counties
Craig Parker SHIBA and Senior Medicare Patrol Coordinator
(503) 304-3653


  • Data Entry
  • Basic Computer Skills
  • People Skills
  • Counseling / Mental Health
  • Verbal / Written Communication
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Counselors typically volunteer 4 hours a week

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