Volunteers Needed to Help People with Medicare!


Cause Areas


It's flexible! We'll work with your schedule.


3410 Cherry Ave NESalem, OR 97303


Have you ever thought about becoming a Certified Medicare Counselor?

If you have a passion for helping others, are dependable, understanding, patient, and compassionate, we invite you to become a SHIBA counselor!

SHIBA certified counselors help people navigate the Medicare system by provding help and advice on how to:

  • Compare Medicare Advantage plans
  • Compare Medicare Supplement (Medigap) plans
  • Select Medicare Prescription Drug Coverage (Part D)
  • Apply for Medicare Savings Programs, including Extra Help with Medicare Part D.

SHIBA counselors also review Medicare bills, assist with appeals, and report complaints.

Interested individuals should have:

  • Good communications skills
  • Be able to protect client confidentiality
  • Have no conflict of interest (such as an insurance agent)
  • Be able to use a computer, email, and the Internet.

Full trainnig will be providded at no expense to you.

FLEXIBLE hours to fit your schedule

  • Assistance can be offered by phone and in person.
  • SHIBA counselors typically volunteer 4 hours a week, yet may volunteer more or less.
  • Mandatory counselor meetings generally occur every other month.

Please contact:

Marion, Polk, Yamhill Counties
Dianne McGill, SHIBA and Senior Medicare Patrol Coordinator
(503) 304-3653

Clatsop County
Michelle Lewis
(503) 861-4202

Tillamook County
Stacy Zuercher
(503) 815-2062


  • Data Entry
  • Basic Computer Skills
  • People Skills
  • Counseling / Mental Health
  • Verbal / Written Communication
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Orientation or Training
  • Counselors typically volunteer 4 hours a week

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