Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


PURPOSE OF THE POSITION: To manage the correspondence as well as the distributions of correspondence received on our email.


TIME REQUIREMENT: About 2 hours per week.


  • Volunteers are assigned to a day each week to:
    • Respond to all inquiries received regarding adoptable pets within 24 hours of receipt.
    • Forward applications to adoption counselors for review and approval.
    • Forward any other correspondence received to appropriate volunteer coordinator or team members.
    • Log-in to view applications received and update status adoption applications.
    • Submit end of day report logging items completed and any pertinent remaining items to team, prior to logging off for the day.

CONTACTS WITH OTHERS: Correspondence with potential adoptive families, other adoption hotline and other adoption team members on a regular basis. Correspondence with foster families and foster team volunteers on a semi-regular basis. Correspondence with other teams as needed.

CONTROLS OVER WORK: This position reports to the Adoption Hotline Team Lead and Adoption Team Director.


  • Must be proficient with use of email.
  • Access to internet and telephone to work virtually (phone calls/email) at least one day per week on a consistent basis.
  • Must have excellent verbal and written communication skills.
  • Maintain professional level writing quality in correspondence at all times.
  • Must be organized and skilled at record-keeping.


  • Office Reception
  • Office Management
  • Administrative Support
  • Verbal / Written Communication
  • Multi-Tasking
  • Customer Service

Good Match For


Requirements & Commitment

  • Must be at least 18
  • Approximately 2hrs per week

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