Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


PURPOSE OF THE POSITION: To manage correspondence and distributions of correspondence received on email.


TIME REQUIREMENT: Approximately 2 hours per week.


  • Volunteers are assigned to a day each week to:

    • Respond to all inquiries received regarding adoptable pets within 24 hours of receipt.

    • Forward applications to adoption counselors for review and approval.

    • Forward any other correspondence received to appropriate volunteer or team.

    • Log and update applications received and adoption application status.

    • Submit end of day report logging items completed and any pertinent remaining items to team prior to logging off for the day.

CONTACTS WITH OTHERS: Correspondence with potential adoptive families, other adoption hotline and other adoption team members on a regular basis. Correspondence with foster families and foster team volunteers on a semi-regular basis. Correspondence with other teams as needed.

CONTROLS OVER WORK : This position reports to the Adoption Hotline Team Lead and Adoption Team Director.


  • Must be proficient with use of email.

  • Ability to work virtually (phone, email) at least one day per week on a consistent basis.

  • Must have excellent oral and written communication skills, and maintain professional level writing quality in correspondence at all times.

  • Must be organized and skilled at record-keeping.


Good Match For


Requirements & Commitment

  • Must be at least 18
  • Approximately 2hrs per week
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