Medical Coordinator - Virtual Opportunity!

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PURPOSE OF THE POSITION: To determine medical needs of dogs in order to be adopted, track ongoing medical issues and communicate needs to Foster Representatives. Assist Foster Representatives in troubleshooting any medical issues with foster pets.

Salary / Pay Rate: Volunteer

RESPONSIBILITIES:

• Medical Coordinators will be assigned 1-3 Foster Representatives to work directly with. The Medical Coordinator is responsible for all the dogs assigned to their Foster Representatives. Number of dogs varies but should fall in the range of 10-50 at any given time.
• Determine medical items needed in order to be eligible to attend DPA adoption events and items needed in order to be eligible for adoption for all assigned dogs.
• Review medical patient history records and itemized invoices from veterinarians/shelters and log all pertinent information on the team’s master spreadsheet.
• Check in with Foster Representatives regarding medical needs, upcoming appointments, changes in event or adoption eligibility, and follow-up on ongoing medical issues/conditions as needed.
• Email medical history records to vets for upcoming appointments.
• Advise Foster Representatives on how to handle certain medical situations at home and when to seek veterinary care. Provide helpful tips and tricks when needed. Occasionally communicate directly with fosters.
• Maintain notes of correspondence with Foster Representatives and foster parents on the master spreadsheet.
• Refer issues beyond the scope of this function to other volunteers, team leaders, or directors for further processing.

CONTACTS WITH OTHERS: Will have regular and continuous contact virtually or rarely over the phone with the Medical team, team leaders, Foster Representatives and other volunteers. Contacts with others will require tactful exchanges and a positive, professional demeanor. Will require consistent availability in case of emergencies.

CONTROLS OVER WORK : This position reports to the Medical Team Lead, the Foster/Medical Director, and the Canine VP.

QUALIFICATIONS:

• Education and Experience: Must be a high school graduate with some related animal/rescue group experience.
• Ability to work virtually (email, access to Google Drive). A flexible schedule to answer questions and address items as they come up is preferred. Checking in once a day is required.
• Must have excellent oral and written communication skills, and be organized and skilled at record-keeping.
• Experience as a pet (dog) owner and knowledge of basic dog health care needs is a plus