Habitat for Humanity: ReStore donations truck assistant

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Summary: The primary role of the Donations Truck Assistant is to work with our donation truck driver to pick up material donations from private and commercial donors in support of Habitat. Donated items are then brought back to be cleaned, priced, displayed and sold at our Habitat ReStore.

ReStore Locations: 755 Culver Rd., Rochester, NY 14609 and 2199 E. Henrietta Rd., Henrietta NY 14623

Time Commitment: Truck volunteers are scheduled Monday through Saturday for a morning (9am-2pm), afternoon (1pm-4pm) or, preferably, an all-day shift. Volunteers can commit to one shift or more weekly or commit to being available on an on-call or as needed basis.

Training: After an initial period of training from our ReStore staff, the volunteers work to meet scheduled daily pickup and delivery tasks. Every volunteer helps to promote a positive and inclusive experience for shoppers, donors and volunteers that helps further the mission of Habitat for Humanity.

Volunteer Activities:

• Assist with the safe loading and unloading of donated items
• Interact with donors, share the mission of Habitat and show appreciation for the donors support
• Assist driver with navigation on the road
• Make calls as needed from the road to donors and or ReStore office
• Follow ReStore guidelines regarding accepted donations - defer to truck driver regarding any questionable items. Politely decline any unaccepted donations.
• Work with truck driver to safely move and load objects of various sizes
• Assist with efficient and safe packing of donated items, and be sure all items are secured within the truck prior to getting back on the road.
• Offer all donors a receipt for their donation and thank them for their generous support
• Assist driver with organizing donation receipts and appointment slips, and ensure all receipts are turned in at the end of the day

Volunteers Requirements:

• Skilled in verbal and written communication
• Self-motivated, reliable and enthusiastic
• Able to adjust for schedule changes on short notice
• Able to help move and lift furniture and other heavy items
• Able to follow instructions and work in a team environment
• Able to work in varied weather conditions
• Able to frequently lift up to 75lbs
• Capable of working with a wide variety of people
• Excited to interact with people from all different backgrounds
• All volunteers are required to sign a Release and Waiver of Liability