Client Services (Computer Intake) Volunteer


(39.800682,-105.09308)
 

Cause Areas

When

Fri Jul 01, 2016 11:45 AM - Sat Dec 31, 2016 04:00 PM

Where

8555 W. 57th AvenueArvada, CO 80002

About

  1. Client Check In for two programs: Client Choice and TEFAP (Government Commodities) shopping with Computer/Sales Force Database.

Key Responsibilities:

  • Welcome clients
  • Check clients documentation for eligibility per guidelines for food benefits utilizing computerized database
  • Register or update client information (via computerized database), including documenting simple special circumstance exceptions and other relevant notes
  • Refer clients to specific services, either internally (Bridges to Opportunity) or outside of ACFB
  • Explain thoroughly, the rules and policies of Client Choice Shopping and TEFAP Program

Time Commitment: One 4-hour shift - each week

  • (M, T, W, Th or F) 11:45am-4:00pm
Qualifications:
  • Able to comfortably review data or enter data in a computerized database
  • Detail Oriented & Dependable
  • Customer Service orientated with good interpersonal skills
  • Must be able to be firm but fair with clients
  • Must be able to follow guidelines
  • Open minded and adaptable
  • Team orientated
  • Compassionate

Support: Training for this position will be provided. In addition, staff members will be available for questions and assistance. Opportunity to cross-train for work in other areas of the Food Bank will be made available.

Age Requirement: 18 or over Dress Code: Casual attire

Background Checks: Required. Note: Current ACFB clients may volunteer in other capacities only.

Skills

  • Customer Service
  • Database Administration
  • Salesforce
  • Case Work / Management
  • Community Outreach
  • Data Entry

Good Match For

N/A

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Standard 4 hours, 1 day per week, M-F, 11:45am-4pm
  • Must be very comfortable with using computers and learning new applications!

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