Front Desk Volunteer at City Hall


Cause Areas


It's flexible! We'll work with your schedule.


SeaTac City Hall4800 South 188th StreetSeatac, WA 98188


Days Needed:

Monday-Friday (flexible), hours: 8:30 AM - 5 PM (flexibile)



  • Greet visitors in a welcoming and professional manner consistent with the City of SeaTac mission.
  • Ensure that visitors are properly signed .
  • Learn services and department functions in order to direct visitors to the appropriate destination.
  • As requested, answer incoming calls in a manner consistent with the City mission; give out information, route calls, and take messages.

Community Outreach

  • Maintain general knowledge of outside-related services in order to assist visitors and callers.

City of SeaTac Team

  • Provide hospitality to all City visitors and treat all clients, volunteers, and staff with dignity and respect.
  • Work as a member of the City team in collaboration with City staff and volunteers to deliver the highest quality services to all clients, volunteers, and staff.
  • Possess a working knowledge of services provided at the City.
  • Participate in meetings and trainings as requested; to include substance abuse, health and mental health sensitivity training.
  • Communicate with the onsite coordinator, volunteer coordinator and others as needed.
  • Sign in and out each time you volunteer.
  • Receive direction from and work under the Front Desk Coordinator.
  • Is able to work independently and in the absence of the Front Desk Coordinator.
  • Communicate to volunteer office when not able to volunteer.


  • Receptionist or customer service experience in a busy reception area or in a similar type position.
  • Computer, data entry, and typing skills preferred.
  • Must be customer service and detail oriented.
  • Must have the ability to:
    • Follow oral and written directions; listen attentively; communicate in oral and occasionally written forms.
    • Interact with a culturally diverse and senior population.
    • Write and print legibly; take clear, concise, and accurate messages.
    • Must remain flexible to the needs of the staff, volunteers, and clients.
    • Must have ability to use a multi-line console; or to be trained.
    • Ability to hear and see activities in reception area.

Training is Provided

Please contact Scott Lozano / 206.816.3202


  • Administrative Support
  • Customer Service
  • Office Reception

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 2 hours per week minimum.
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