Office Support Team Assistant: Richfield


Cause Areas


It's flexible! We'll work with your schedule.


Richfield Satellite 6625 Lyndale Ave S. Suite 200Richfield, MN 55423


Primary Responsibilities of Volunteer as Long Term Services and Supports Assistant (LTSS)

  • Maintain copies of LTSS documents in the individual forms drawer
    • Make more copies/print from laptop, remove/replace forms when there are updates
  • Create packets for assessors

    • Four types of packets (Nursing Facility Liaisons, Annual Assessors, Under 65 Initial Assessments, 65 and Over Initial Assessments) which are red, yellow, green, and blue respectively

    • Send packets through interoffice mail to other sites if/when needed

  • Maintain MFD locations (non-LTSS related task)

    • Stock pens/pencils/paper/etc.

    • Let Office Support staff know when supplies are running low

  • Check supplies at each work station/office (non-LTSS related task)

    • Check for tissue boxes, hand sanitizer, docking station, etc. to make sure each work space is adequately stocked and ready for use

    • Let Office Support staff know if anything is missing or supplies are running low


  • Good listening and communication skills

  • The ideal applicant will be friendly and enjoy meeting people

  • Ability to evaluate situation to gather needed information

  • Good judgment and decision making skills in assessing various situations

  • Respect for confidentiality of customers

  • Developing constructive and cooperative working relationships with others, and maintaining them over time.

  • A sense of responsibility toward the position demonstrated by good attendance and punctuality

  • Professional appearance and behavior

  • Positive attitude

  • Respect for the multicultural nature of the customers including their dress, religious beliefs, and language

  • Must be 18 years or older and pass a standard background check

Time Commitment:

  • One or more 3-4 hour shift(s) per week with a three or more month commitment


The volunteer is supported by the on-site staff members available to provide guidance and respond to questions and special situations. A Coordinator of Volunteers assists with volunteer service agreement, provides most training, and manages other volunteer program matters.


  • Volunteers gain experience working with individuals from various ethnic, language, and cultural backgrounds

  • Volunteers gain experience assisting staff and greeting clients in a county government Human Services Department office setting

  • Human Services training opportunities are available at no cost

  • Free ramp parking

  • Volunteers can be reimbursed monthly for related transportation expenses within allowable limits by completing a request form

  • Invitation to attend annual volunteer recognition event along with occasional OMNI Theater tickets offers

  • Letters of recommendation can be written on request

  • Performance reviews are provided by a Coordinator of Volunteers with input from on-site staff members

To apply to become a volunteer, please fill out this application:


  • Administrative Support
  • Customer Service
  • Office Reception
  • Basic Computer Skills
  • Teaching / Instruction
  • Microsoft Office Suite

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 3-4 hr shift once a week for at least 3 months

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