Peer Coordinator

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The Peer Coordinator position provides coaching and support to CASAs ensuring that children involved with the CASA program receive sound advocacy and early permanency planning.

RESPONSIBILITIES :

• Support and coach 3-5 Advocates by providing assistance and consultation as needed and when requested
• Meet with Senior Program Coordinator to review new cases for Advocates
• Introduce case and First Steps Packet with newly assigned Advocates and notify Senior Program Coordinator of case acceptance
• Meet with Advocates to review initial discovery, making note of important documents
• Review all case meetings with the Advocate and consult with Senior Program Coordinator if needed
• Review and approve Advocates’ court reports and forward to Senior Program Coordinator to finalize and distribute
• Support your Advocates by attending volunteer appreciation event
• Provide coaching, support and motivation as necessary to maintain and enhance advocacy
• Attend court hearings and CRB meetings as needed
• Review cases with Advocates monthly, or more often if needed

QUALIFICATIONS

• Experience - Must have served as an Advocate for CASA of Lane County in good standing for preferably at least two calendar years.
• Professionalism - Follows through on commitments; Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
• Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.
• Delegation - Delegates and monitors work assignments for Advocatse; Matches the responsibility to the person; Gives authority to work independently; Sets expectations; Provides recognition for results.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Assists Advocates with organizing their tasks.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to constructive feedback and others’ ideas.
• Customer Service - Manages difficult or emotional Advocate situations; Responds promptly to ADVOCATE needs; Solicits Advocate feedback to improve service; Facilitates communication.
• Initiative - Volunteers readily; Undertakes self-development activities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Computer Skills - To perform this job successfully, an individual should have knowledge of: Internet software; Spreadsheet software and Word Processing.