Patient Care coordinators facilitate a positive experience for everyone. They can volunteer in reception, patient scheduling or both! In reception they set-up the front end patient area prior to the start of the clinic, greet patients, collect donations, ensure patient paperwork is completed correctly, enter new patient information into our EHR program, answer phones, and schedule follow-up appointments.

In scheduling they ensure our patients secure an appointment. They accept incoming clinic calls, review patient messages, return phone calls promptly, screen patients for eligibility, ensure the care they are seeking is available at PSCC and schedule the patients accordingly. This is done in collaboration with PSCC staff in the office for support. Patient Care coordinator applicants should be organized, detail oriented, friendly, patient, work well with others, have excellent phone skills, and possess basic computer skills.