Disaster Assistance Volunteer - Virtual Call Center

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ORGANIZATION: Information Technology Disaster Resource Center, Inc

ITDRC Virtual Call Center

ITDRC is looking for compassionate volunteers to answer phone calls from disaster survivors and document requests for cleanup assistance in a work order system.

Typical shifts are 2-4 hours during daytime hours, and calls generally take less than 5 minutes each. The information you gather is shared with local civic and nonprofit organizations providing disaster relief and cleanup assistance.

This is a remote volunteering opportunity, no travel is required. Volunteers must have access to a telephone and computer with Internet connectivity.

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About Information Technology Disaster Resource Center, Inc

Location:

PO Box 79146, Fort Worth, TX 76179, US

Mission Statement

We harness the collective resources of the technology community to provide no cost Information, Communications, and Technology (ICT) solutions that connect survivors and responders in crisis.

Description

ITDRC is America's premier team of volunteer technology professionals - Connecting Communities in Crisis(tm)

Founded in 2008, the Information Technology Disaster Resource Center (ITDRC) is a nationwide, volunteer-driven nonprofit organization that provides emergency communications and technical resources to communities in crisis. We connect survivors and responders in the days, weeks, and months after a disaster.

Each year, ITDRC volunteers and our partners contribute tens of thousands of hours and millions of dollars of in-kind services helping communities recover from catastrophic events through the use of technology. If you're looking for a life changing experience, visit itdrc.org.

CAUSE AREAS

Community
Crisis Support
Disaster Relief
Community, Crisis Support, Disaster Relief

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Customer Service
  • Disaster Relief Call Center
  • Basic Computer Skills
  • Data Entry

GOOD FOR

  • People 55+
  • Group

REQUIREMENTS

  • Orientation or Training
  • Typical shifts are 2-4 hours during daytime hours

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