First Connection Volunteer

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The Leukemia & Lymphoma Society’s Mission: Cure leukemia, lymphoma, Hodgkin's disease and myeloma, and improve the quality of life of patients and their families

Postion Title: Patti Robinson Kaufmann First Connection Volunteer (PRKFC)

Duties and Responsibilities:

• Provides mutual understanding and support to patients/caregivers requesting a PRKFC match.
• Ensures that the patient/caregiver is aware of LLS information and resources available.
• Research and become educated about disease information and helpful resources for patients/caregivers through LLS and other community providers.
• Makes matches within 48 hours of request or let Patient Access Staff know why you are not able to connect with the requester.
• Abides by LLS patient privacy policies, including to hold in strict confidence all patient information obtained as a PRKFC Volunteer.
• Provides required feedback via online forms to Patient Access or PRKFC Volunteer Coordinator staff within 72 hours following each FC match.
• Participates in 2-3 additional volunteer activities throughout the year:

Position Requirements:

• Remote (must have access to computer, internet, email and phone)
• One year post diagnosis or treatment (individually assessed)
• Comfortable communicating via telephone, both listening and/or talking
• Have a blood cancer diagnosis (or are the immediate caregiver of a patient diagnosed with blood cancer)
• Willing to commit to the program for at least one year
• Strong interpersonal skills and professional demeanor
• Evidenced sensitivity

Benefits:

• Being an important part of someone’s cancer journey
• Providing much-needed support, resources and comfort. In some cases, you will be the first person the patient/caregiver has spoken to with the same/similar diagnosis and cancer experience.
• Being a Patti Robinson Kaufmann First Connection Volunteer can give you an opportunity as a survivor to "pay it forward" or give back