Lend a Hand -- Make an impact helping Medicare Beneficiaries!

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Nevada Aging and Disability Services Division

  • 27 people are interested
helping hands

The State Health Insurance Assistance Program (SHIP) needs volunteers who are interested in working with seniors and people with disabilities to provide one-on-one help with Medicare questions or problems. SHIP is looking for volunteers to serve as Benefit Counselors to learn the complexities of Medicare to successfully counsel beneficiaries. Volunteers should have the ability to get along well with others, a sensitive and caring attitude, good written and oral communication skills and a willingness to learn about Medicare benefits.

Please note: Insurance agents and brokers are not eligible to volunteer.

SHIP is a federal grant funded program that has counselors in every state who are available to provide one-on-one help with Medicare questions or problems. Benefit counselors are needed to help older adults and individuals with disabilities make informed decisions about their health care and prescription drug plans.


  • Receive extensive Medicare training. We offer 18 hours of comprehensive Medicare classroom training plus shadowing with an experienced Benefits Counselor to prepare volunteers to perform this important role.
  • Mileage Reimbursement is available

Training starts after the very busy Medicare Open Enrollment period in February 2018. Respond to this posting to be placed on the mailing list.

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About Nevada Aging and Disability Services Division


1820 East Sahara, Suite #205, Las Vegas, NV 89104, US

Mission Statement

The Aging and Disability Services Division provides leadership and advocacy in the planning, development and delivery of a high quality, comprehensive support service system across the lifespan. This allows all of Nevada’s elders, adults and children with disabilities or special health care needs to live independent, meaningful, and dignified lives in the most integrated setting appropriate to their needs.


To fulfill our mission, the State of Nevada works largely with a volunteer corps that serves seniors and individuals with disabilities with:

  • understanding their Medicare benefit plan and options available;
  • protecting themselves from Medicare fraud, waste and abuse;
  • learning how to live with chronic diseases, such as diabetes and high blood pressure;
  • applying for low-income subsidy programs to pay for prescription drugs; and
  • advocating for rights and quality of care for residents living in long-term care facilities


We'll work with your schedule.


Aging and Disability Services Division1820 S. Sahara AvenueSuite #205Las Vegas, NV 89104



  • Reading Comprehension
  • Customer Service
  • People Skills
  • Verbal / Written Communication
  • Data Entry


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum of 8 hours a month

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