IT Intern/Volunteer (On-Site)

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IT Technician will monitor and maintain the computer systems and networks of an organization., install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. IT Technician is mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them.

Responsibilities:

- Setting up workstations with computers and necessary peripheral devices;
- Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality;
- Installing and configuring appropriate software and functions according to specifications;
- Maintaining office computers and equipment;
- Develop and maintain local networks in ways that optimize performance;
- Ensure security and privacy of networks and computer systems;
- Provide orientation and guidance to users on how to operate new software and computer equipment;
- Organize and schedule upgrades and maintenance without deterring others from completing their work;
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.);
- Maintain records/logs of repairs and fixes and maintenance schedule;
- Identify computer or network equipment shortages and inform the Operations Coordinator to place the order;
- Develop technological systems to help the organization run more efficiently;
- Creation of manual of processes & practices of IT Technician.

Requirements:

- High School graduate, current college student, or college graduate who is self-motivated and directed;
- Able to dedicate at least 120 hours within a 3-4 month period;
- Good writing and communication skills.

Experience:

- Some experience as IT Technician or relevant position;
- Diagnostic and problem-solving skills;
- Outstanding organizational and time-management skills;
- Understanding computer systems and networks;
- Knowledge of internet security and data privacy principles.

Salary

- This internship can be used to credits earned for an academic internship , dependent upon the institution’s approval;
- Not paid internship.

*** AVAILABLE TO COME INTO THE OFFICE, GENEVA - IL