Crisis Hotline Volunteers Needed

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VIA LINK 2-1-1 offers volunteer and internship opportunities for college level students and individuals in the helping professions looking for community involvement. VIA LINK 2-1-1 relies on the support of dedicated volunteers/interns to keep our hotlines fully staffed. Our volunteers/interns provide free, short-term crisis counseling and referrals for Helpline 2-1-1, The National Suicide Prevention Lifeline, and our Crisis Teen Textline.

What are the benefits of becoming a volunteer/intern at VIA LINK 2-1-1?

• Expand knowledge of social services in the communities served
• Enhance advanced communication skills
• Develop valuable crisis intervention skills
• Strengthen professional identity and self-awareness
• Experience the reward of helping others
• Expand professional networking

What are the requirements to become a volunteer/intern

VIA LINK 2-1-1 requires that applicants for our training programs meet the following criteria:

• Applicants must be at least 18 years of age and have completed at least one year of college.
• Employment, internship, and/or volunteering experiences in certain helping professions will also be considered.
• Provide an updated resume.
• Provide three professional references for contact.

Full Crisis Hotline Training - Crisis Hotline volunteers answer the National Suicide Prevention Lifeline, Helpline 2-1-1, and have the option of working on the Crisis Teen Textline. There are four phases in the VIA LINK Hotline Volunteer Training program totaling approximately 60 hours of training. Becoming a crisis hotline volunteer is a unique opportunity for anyone looking for experience in the mental health field and is a great addition to the resume of any current working professional.