Silent Auction Administration Assistant

Cause Areas


Mon Apr 11, 2016 - Fri Oct 28, 2016


6450 Roberts StreetSuite 150Burnaby, British Columbia V5G 4E1CA


Position Summary:

We are seeking a team of silent auction administration volunteers to provide the silent auction team with administrative support.

In 2015, Rockin’ for Research raised over $1.2 million for type 1 diabetes research and the auction is a huge component of that revenue. If you are passionate about helping others, looking to do something meaningful that can make a difference, and carry a positive work attitude, come join JDRF’s volunteer team!

Report To: Carol Hagan, Silent Auction Chair


  • Use Auction Tracker software program to input donation details as received

  • Research and update databases

  • Send emails to constituents in the data base

  • Track donor response from emails sent out

  • Contact donors via phone as needed for follow up of details

  • Communicate via email with donors as required

  • Fill out procurement forms for donors as needed

  • Follow up with Auction Chair to determine if forms have arrived

  • Thank each contact for their donation via email or thank you note

Minimum Commitment:
5-6 hours/week during the weekday. Must be able to commit until the gala is over on October 28th.


  • You are accountable to all JDRF staff, donors, and volunteers.

  • You must maintain strict privacy and confidentiality of all personal information belonging to donors, volunteers, and staff that you encounter during your volunteer experience.

  • Please arrive for your volunteer shift on time.


  • Excellent communication and organizational skills

  • Excellent Customer service skills and phone etiquette

  • Fluent in English and grammar

  • Excellent computer skills

  • Must be comfortable with active solicitation of donations from potential donors for items and
    submission of donation forms by required deadlines.

Desired Candidate Traits:

  • An interest in the not-for-profit sector

  • Experience volunteering in other non-profit organizations’ office

Administrative or office experience

Training Provided:

Training is provided by a task or project basis from the coordinator or manager asking for support.


  • Gain professional work experience in a non-profit environment

  • Put your skills to great use in meaningful projects

  • Support a worthy cause, help find a cure for type 1 diabetes, and make a difference

  • Have JDRF as a reference after the candidate has volunteered an adequate amount of time into his/her role


  • Administrative Support
  • Customer Service
  • Donor Management
  • Basic Computer Skills
  • Data Entry
  • Verbal / Written Communication

Good Match For


Requirements & Commitment

  • Must be at least 19
  • 5-6 Hours per week
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