Front Desk Specialist

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Human Services Campus

  • 40 people are interested
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AS A NON-PROFIT ORGANIZATION, THE HUMAN SERVICES CAMPUS, INC. (HSC):

  • Operates the "front door" to the Campus via the Brian Garcia Welcome Center
  • Is the lead agency for single adult "coordinated entry" in the Valley, which means conducting intakes and assessments for all guests.
  • Connects individuals to a wide array of services guided by our HSC Navigator staff and provides matches to housing
  • When possible, conducts "diversions" from the Campus by helping connect guests with family or friends
  • Provides additional hospitality resources including post office services and bag storage for Campus guests
  • Maintains a safe and secure Campus environment
  • Leads and fosters collaboration amongst the partner agencies to ensure our focus is ultimately about ending homelessness of our guests

Volunteer Position: Frond Desk Specialist

Duties:
  • Assist the clients we serve with day to day questions
  • Offer basic campus & community resource information
  • Assist clients in connecting to services offered on the campus
  • Work closely with security to maintain a safe environment for both clients & staff
  • Hand out hygiene items and restock supplies
  • Possess basic computer skills and ability to multi-task
  • Abide by a Trauma Informed Care model
  • Experience in working with vulnerable populations preferred
Shifts Available: Saturdays & Sundays. Morning Shift 730AM to 1130AM & Afternoon Shift 130PM to 430PM.

If you are interested in volunteering, email us at volunteer@hsc-az.org to register to volunteer and learn more about all of our other volunteer opportunities. We also ask that you come and take a tour of the campus and see for yourself the ways that you can serve the community here at the Human Services Campus.

To Learn More About the Human Services Campus, check out our video:
https://youtu.be/af2V5T__D2E

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About Human Services Campus

Location:

204 S. 12th Avenue, Phoenix, AZ 85007, US

Mission Statement

Using the Power of Collaboration to End Homelessness.

Description

AS A NON-PROFIT ORGANIZATION, THE HUMAN SERVICES CAMPUS, INC. (HSC):

  • Operates the "front door" to the Campus via the Brian Garcia Welcome Center
  • Is the lead agency for single adult "coordinated entry" in the Valley, which means conducting intakes and assessments for all guests.
  • Connects individuals to a wide array of services guided by our HSC Navigator staff and provides matches to housing
  • When possible, conducts "diversions" from the Campus by helping connect guests with family or friends
  • Provides additional hospitality resources including post office services and bag storage for Campus guests
  • Maintains a safe and secure Campus environment
  • Leads and fosters collaboration amongst the partner agencies to ensure our focus is ultimately about ending homelessness of our guests

WHEN

We'll work with your schedule.

WHERE

1125 West Jackson StreetPhoenix, AZ 85007

(33.44484,-112.08755)
 

SKILLS

  • Customer Service
  • People Skills
  • Cross-cultural Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • 4 hour shift commitment, volunteers can sign up for as many or as little volunteer shifts as they can commit to.
  • Must complete Campus Tour & Orientation. Volunteer Waiver & Handbook.

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