Visitor Services Volunteers are assigned to the admissions desk where they perform a variety of services for members and general visitors. They warmly check in and welcome visitors, and answer visitors’ questions. They distribute brochures and audio tours, recommend things to see and do within the Museum and Gaslamp Quarter, perform minimal data entry, process transactions for admission and gift shop sales, and answer questions about the day’s events, the collection, museum facilities, area restaurants, transportation, etc.
They also provide information about member benefits, and process membership sales and renewals.
Outgoing and friendly personality
Excellent customer service and interpersonal skills
Ability to work with accuracy and attention to detail
Willingness to enthusiastically promote museum membership
Basic computer and internet search skills to find information quickly
An active email account for correspondence and scheduling
Cash handling experience preferred
Knowledge of San Diego history is helpful
Ability to speak additional languages a plus
Must be 18 or older
Must pass a criminal background check and sign a confidentiality agreement
TRAINING AND COMMITMENT
After successful completion of an orientation and training program, volunteers commit to working a 3 hour shift for at least 6 months. Volunteers will pick a regular day to work (Tuesday through Saturday) with shift hours from 10am - 1:00pm or 1:00pm - 4:00pm, for a 3 hour shift.
Parking is provided for shifts of 3 hours or more.
To apply, please submit a resume and short cover letter explaining your interest to email@example.com.
We can't wait to hear from you!