Office Support Volunteer

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Office Support Volunteers are instrumental in assisting with the execution of operations for the Nebraska Chapter. Working alongside various departments, the individual(s) in this role provides multi-faceted assistance to further the mission of the Alzheimer’s Association.

Responsibilities include

• Assist with a variety of tasks including helping with organizing office spaces and files, greeting and assisting office visitors and volunteers, organizing materials and assembling packets, folding and sorting T-shirts, and assisting with making calls for upcoming programs and events
• Document email, phone, mail, and in-person interactions with constituents
• Assists with fulfillment of Chapter Resource requests made through program sign-in sheets
• Maintain operations by following policies and procedures; reporting needed changes
• Protect constituents’ rights by maintaining confidentiality of personal and financial information
• Reports all volunteer hours to supervisor

Skills and Qualifications

• Multi-tasking, flexibility, skilled in active/supportive listening, excellent customer service, time management, organization, attention to detail, confidentiality, decision making abilities, independence, and excellent oral and written communication skills
• Basic Computer Skills, Google Apps, Microsoft Suite, Typing, Data Entry, Email

Time Commitment

A commitment of at least six months is expected. Volunteers should be available to come into the office at least twice per week during regular business hours, Monday through Friday 8:00 a.m. - 4:00 p.m.

Training

• Orientation to the Alzheimer’s Association
• Personify360 CRM training course
• Information & Referral training
• Participates in Quarterly Performance Assessment