Front Desk Assistant

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Front Desk Assistants volunteer under the supervision of our Office Manager and carry out administrative tasks and provide client services.

This position has considerable contact with the public. Successful volunteers in this position will have compassion, a respectful and accepting attitude, good personal hygiene, and dress appropriately in clean clothes. A polite and understanding attitude towards clients and other volunteers is mandatory. If you consider yourself a people person, this volunteer opportunity is for you!

All volunteers are required to sign a confidentiality agreement to ensure information on individuals served is not disclosed to anyone other than staff members.

Specific duties include:

• Answering telephone calls and directing them to appropriate staff members
• Registering clients for food shelf services
• Using the computer to enter service and donation data
• Administering bus passes and thrift store vouchers
• Assisting clients in the food shelf when needed

*Due to COVID-19, we are offering curbside pickup only. As the Front Desk Assistant, you will greet clients at their vehicles to assess their needs.