Reception Assistant - Lost & Found Pets

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The Reception Assistant - Lost and Found assists staff with helping to reunite lost pets with their owners.

• Entering Lost & Found reports received by owners over the phone or in person.
• Cross-checking stray animals brought to DCHS with lost reports and cross-checking found animals with lost reports.
• Following up on old lost reports to see if lost animals returned home and cancelling lost reports if appropriate.
• Reaching out to owners who have not provided a picture of their pet to see if they can provide one.
• If a match is found, contacting the possible owner and entering the information into our database.
• Walking owners through the shelter to see if their lost pet is here.
• Providing tips to owners to search for lost pets.

REQUIREMENTS:

• Minimum age of 18 years old
• Reliable attendance and ability to work independently required
• Excellent customer service and communication skills
• Friendly and positive attitude
• Volunteers must be good with computers. Will learn how to enter information into PetPoint (you do not need to know PetPoint before starting this position)
• Must pass a proficiency test after training
• Position is shift based with one (1) two-hour shift worked per week for a minimum of six (6) months.