Reception Assistant - Lost & Found Pets


Cause Areas


It's flexible! We'll work with your schedule.


5132 Voges RdMadison, WI 53718


The Reception Assistant - Lost and Found assists staff with helping to reunite lost pets with their owners.

  • Entering Lost & Found reports received by owners over the phone or in person.
  • Cross-checking stray animals brought to DCHS with lost reports and cross-checking found animals with lost reports.
  • Following up on old lost reports to see if lost animals returned home and cancelling lost reports if appropriate.
  • Reaching out to owners who have not provided a picture of their pet to see if they can provide one.
  • If a match is found, contacting the possible owner and entering the information into our database.
  • Walking owners through the shelter to see if their lost pet is here.
  • Providing tips to owners to search for lost pets.


  • Minimum age of 18 years old
  • Reliable attendance and ability to work independently required
  • Excellent customer service and communication skills
  • Friendly and positive attitude
  • Volunteers must be good with computers. Will learn how to enter information into PetPoint (you do not need to know PetPoint before starting this position)
  • Must pass a proficiency test after training
  • Position is shift based with one (1) two-hour shift worked per week for a minimum of six (6) months.


Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum six month commitment

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