Social Media Content Editor/Manager for Nonprofit

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Job Description

The Social Media Manager is in charge of managing strategy and other social media volunteers for all social media outlets for Rukundo International (RI). The Social Media Manager assures RI is marketed in a positive way and helps to expand awareness. Volunteers who are granted access to post or create content in an official capacity must undergo supervision and, where required, training in appropriate conduct specific to each platform.

Principal Responsibilities

1. Assure that posts are being made with the following minimum frequency:
   1. Twitter: one to three tweets per work day (up to two retweets per work day)
   2. Facebook: five posts per week
   3. Instagram: five posts per week
2. Track interactions whenever possible on all social media by using the available technology.
3. Assure posts are: moral, helpful/interesting, kind, and/or true.
4. Must consistently monitor sites at least once per day.
5. "Like," comment, or acknowledge all interactions in some way.
6. Quickly address any inappropriate message or misuse and respond to negative comments and questions.
7. If a post has misinformation, correct it.
8. Scout for compliments and criticism. If a positive or negative message about RI appears online that is important, consider sharing by forwarding to President.
9. Assure community highlights and success stories are being promoted.
10. Engage with other users and nonprofits interested in our mission by liking and commenting.
11. Log all hours.

Qualifications

• Excellent communication skills
• Articulate
• Organized
• Competent with social media programs, Instagram, Facebook, and Twitter.
• Competent with MS office applications
• Committed to the message of Rukundo International
• Editing/proofreading skills
• Works well with minimal supervision

Time Commitment

1-2 hours per work day (Mon-Fri)