Health Benefits Navigation Volunteer

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ORGANIZATION: BENEFITS IN ACTION

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This position requires Passion to help consumers find the benefits and other assistance available in order to live a healthy independent life. Help will be in the form of providing education in a group or one on one setting. Providing consumers help in navigating the vast array of benefits available using a number of tools and resources available. And finally, assisting with application completion.

Responsibilities & Duties Available:

  • Answers calls and returns messages
  • Gathers necessary information from clients
  • Answers questions about Benefits In Action services
  • Provides application assistance for Benefits In Action clients
  • Upholds HIPAA policies and procedures throughout process
  • Documentation as required for reporting volunteer work
  • Participates in regular exchanges of information
  • Submits ideas for improvements and provides input
  • Attends trainings as required
  • Other opportunities as available

Support - training will be provided:

  • Provided on services offered
  • Online training provided
  • Specific benefits training

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About BENEFITS IN ACTION

Location:

12157 W. Cedar Drive, Suite 100, Lakewood, CO 80228, US

Mission Statement

Benefits in Action is dedicated to supporting our connecting our diverse community with the support and resources they need to thrive.

Description

Benefits in Action is a nonprofit organization located in Lakewood, Colorado that serves individuals throughout the state. We strive to increase understanding, access, and utilization of healthcare resources. Our team of navigators (staff and volunteers) works with individuals to help them recognize the health-related benefits they qualify for, apply to those benefits, and utilize them as effectively as possible. We are passionate about the importance of increasing healthcare benefit literacy among the public. Accordingly, we organize and hold educational sessions in public facilities aimed at increasing individual understanding and self-efficacy in navigating the healthcare system. In addition to benefit navigation, we also provide tax preparation, mental wellness support, and food delivery (in the Denver-metro area).

CAUSE AREAS

Hunger
People with Disabilities
Seniors
Hunger, People with Disabilities, Seniors

WHEN

We'll work with your schedule.

WHERE

8725 W 14th AveSuite 210Lakewood, CO 80215

SKILLS

  • Customer Service
  • Problem Solving
  • Critical Thinking
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum 4 hr per week. Minimum 6 month commitment.
  • Excellent Customer Service, Basic computer, Desire to learn, Bilingual (optional)

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