Health Benefits Navigation Volunteer

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ORGANIZATION: BENEFITS IN ACTION

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This position requires Passion to help consumers find the benefits and other assistance available in order to live a healthy independent life. Help will be in the form of providing education in a group or one on one setting. Providing consumers help in navigating the vast array of benefits available using a number of tools and resources available. And finally, assisting with application completion.

Responsibilities & Duties Available:

  • Answers calls and returns messages
  • Gathers necessary information from clients
  • Answers questions about Benefits In Action services
  • Provides application assistance for Benefits In Action clients
  • Upholds HIPAA policies and procedures throughout process
  • Documentation as required for reporting volunteer work
  • Participates in regular exchanges of information
  • Submits ideas for improvements and provides input
  • Attends trainings as required
  • Other opportunities as available

Support - training will be provided:

  • Provided on services offered
  • Online training provided
  • Specific benefits training

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About BENEFITS IN ACTION

Location:

12157 W. Cedar Drive, Suite 100, Lakewood, CO 80228, US

Mission Statement

Benefits in Action is a nonprofit organization dedicated to supporting our diverse community with a focus on the elderly and underserved to improve their understanding, access, and utilization of food- and health-related benefits to enhance food security, health, and well-being. ‚Äč

Description

We help by assisting our neighbors apply for benefits, find resources for medical, dental , mental and nutritional support.

CAUSE AREAS

Hunger
People with Disabilities
Seniors
Hunger, People with Disabilities, Seniors

WHEN

We'll work with your schedule.

WHERE

8725 W 14th AveSuite 210Lakewood, CO 80215

SKILLS

  • Customer Service
  • Problem Solving
  • Critical Thinking
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Minimum 4 hr per week. Minimum 6 month commitment.
  • Excellent Customer Service, Basic computer, Desire to learn, Bilingual (optional)

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