Visitor Information Services Representative

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This high-profile position enhances public appreciation of the U.S. National Arboretum by providing guidance to visitors so that they can enjoy a pleasurable and memorable experience of this unique greenspace located in the heart of D.C. The Arboretum is at the forefront of the nation's efforts to improve the environment through the development and promotion of landscape plants and horticultural technologies using scientific research, education, display gardens, and germplasm conservation. As the primary - and often only - point of contact for people visiting the 446-acre campus, the Visitor Information Services Representative is the face of the Arboretum, responsible for conveying information on the facilities, seasonal attractions, current exhibits, and upcoming events. This is a chance to join a large network of committed, enthusiastic volunteers who support all aspects of the Arboretum's mission. Specific duties are:

• Welcome visitors and orient them to the grounds, identify collections and activities of special interest, distribute literature, offer personalized advice, and provide a map.
• Respond (research if needed) to questions about plants, grounds, and services.
• Introduce visitors to the Arboretum Botanical Explorer and assist them in its use.
• Ensure that brochure displays are stocked.
• Seasonal: may also sell tram tickets and provide change for the koi food machine

Morning and afternoon shifts of about 4 hours available. No expertise necessary - all volunteers will receive training.