HOPE Coalition America National Finance Recovery Volunteers at Operation HOPE, Inc.

Cause Areas


It's flexible! We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


HOPE Coalition America (HCA) is the only financial emergency preparedness and recovery service in the country. Through partnerships with industry leaders in a wide range of industries spanning banking, financial services, insurance, social and community services, we provide financial and economic assistance to those affected by natural disasters.

HCA is looking for National Financial Recovery Volunteers. National Financial Recovery Volunteers are trained by Operation HOPE (HOPE) to provide free basic financial recovery services and guidance to individuals and small businesses recovering from disasters via telephone and computer.


  • Make referrals to government and non-government agencies for services offered
  • Assist clients in filing FEMA and SBA claims and claims appeals
  • Assist clients in filing insurance claims and claims appeals
  • Assist clients in creating a disaster recovery budget
  • Assist clients in negotiating with creditors on delinquent bills
  • Assist client in getting copies of lost or destroyed documents


  • Must work for a regulated financial industry organization.
  • Must have access to a computer and phone.


  • Work remotely via computer and phone and, therefore, can be located anywhere in the United States.


  • The ability to explain contracts and other legal documents and provide individuals logical options with patience, respect and compassion.


  • 60-minute conference call training and orientation, including training on volunteer database entries.
  • Resource lists for each disaster to which HCA is responding for volunteers use when referring clients.


  • Financial Planning
  • Disaster Response
  • Financial Service Assistance
  • Safety & Disaster Education

Good Match For


Requirements & Commitment

  • Background Check
  • Orientation or Training
  • Volunteer must be employed by a regulated financial industry organization.

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