9/11 Memorial & Museum: Summer Retail Greeter Volunteers

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  • 16 people are interested

This summer, you can provide excellent service to our visitors and create a memorable experience. Honor, remember, and volunteer.

The National September 11 Memorial and Museum honors and remembers the nearly 3,000 people killed in the attacks of September 11, 2001 and February 26, 1993. Through their purchase of meaningful keepsakes at the Museum Store, visitors help preserve history and support the Memorial & Museum’s mission. Summer Retail Greeter volunteers are an essential part of our team as we welcome millions of visitors.


Summer Retail volunteers assist staff in the Museum Store and at the Retail carts on the Memorial during this busy time. As a Summer Retail volunteer, you will greet visitors and provide helpful information about products.

Responsibilities include:

- Inform visitors about products and store promotions

- Share stories behind products as they connect to themes in the Museum, such as recovery efforts and remembrance

- Assist with tagging, inventory, folding t-shirts and restocking items

With training, you can teach visitors stories that they will share with family and friends.


We recommend summer volunteers work two 4-hour shifts per week (8 hours each week) for 2-3 months. We ask that you maintain the same two shifts each week, when possible. Shift times are 11 a.m. - 3 p.m. or 3 p.m. - 7 p.m. We are looking for volunteers who can be available for either shift. You are requested not to miss more than two shifts in the summer. We will ask you to make up missed shifts within two weeks. The Museum Store is open every day.


Join our exceptional team today. Summer volunteers of all ages 16+ are welcome. For more information and to apply, please visit www.911memorial.org/volunteer or contact us at volunteer@911memorial.org

Deadline to apply is May 15, 2020.

Applicants should be available for one of our group interview dates: Wednesday, May 13 or Friday, June 5 (both will be late afternoon).

It is preferred that accepted applicants are available for a two-part group training, to be held on Saturday, June 13 & Sunday, June 14 or Monday, June 29 & Tuesday, June 30. You must be available to volunteer for at least two full months after completing training,

8 More opportunities with NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM



180 Greenwich Street, New York, NY 10007, US

Mission Statement

Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001.


The 9/11 Memorial is located at the site of the former World Trade Center complex in lower Manhattan, and occupies approximately half of the 16-acre site. The 9/11 Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the Twin Towers.

The National September 11 Memorial Museum is the country’s principal institution concerned with exploring the implications of the events of 9/11, documenting the impact of those events and exploring 9/11’s continuing significance. Located at the bedrock/foundation level of the Twin Towers, the Museum is a moving tribute to the events of September 11 th .


Sat Jun 27, 2020 - Wed Sep 30, 2020
11:00 AM - 07:00 PM  


9/11 Memorial & Museum180 Greenwich StreetNew York, NY 10007



  • People Skills
  • Multi-Tasking
  • Public Speaking




  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Two 4-hour shifts (8 hours total) per week, 2-3 months
  • Apply online at: https://www.911memorial.org/support/volunteer

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