9/11 Memorial & Museum: Summer Visitor Services Volunteers

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  • 36 people are interested

This summer, you can meet people from all over the world. Honor, remember, and volunteer.

The National September 11 Memorial & Museum honors and remembers the nearly 3,000 people killed in the attacks of September 11, 2001 and February 26, 1993. Summer Visitor Services volunteers are an essential part of our team at the Memorial & Museum as we welcome millions of visitors.


Summer Visitor Services volunteers play a critical role during this busy time by connecting with visitors and providing a meaningful experience both on the 9/11 Memorial and in the Museum.

We are seeking Summer Visitor Services volunteers who are friendly, outgoing, and comfortable assisting Memorial & Museum visitors. This is a great summer experience to add to your resume, and an opportunity to get involved in a non-profit organization. Responsibilities include:

- Welcome and greet visitors

- Proactively offer assistance, answer questions

- Inform visitors about programs and exhibitions available inside the Museum

- Help with directions

With training, you can learn to provide excellent service to our visitors and help them remember 9/11.


We recommend summer volunteers work two 4-hour shifts per week (8 hours each week) for 2-3 months. We ask that you maintain the same shifts each week, when possible. You are requested not to miss more than two shifts during the summer. We will ask you to make up missed shifts within two weeks.


Join our exceptional team today. For more information and to apply, please visit www.911memorial.org/volunteer or contact us at volunteer@911memorial.org

Deadline to apply is May 15, 2020.

Applicants should be available for one of our group interview dates: Friday, April 17; Thursday, May 14; Wednesday, May 20; or Tuesday, June 2.

Accepted applicants will need to be available for one of our training dates: Saturday, June 13; Saturday, June 20; or Saturday, June 27. You must be available to volunteer for at least two full months after completing training.

8 More opportunities with NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM



180 Greenwich Street, New York, NY 10007, US

Mission Statement

Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001.


The 9/11 Memorial is located at the site of the former World Trade Center complex in lower Manhattan, and occupies approximately half of the 16-acre site. The 9/11 Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the Twin Towers.

The National September 11 Memorial Museum is the country’s principal institution concerned with exploring the implications of the events of 9/11, documenting the impact of those events and exploring 9/11’s continuing significance. Located at the bedrock/foundation level of the Twin Towers, the Museum is a moving tribute to the events of September 11 th .


Fri May 01, 2020 - Wed Sep 30, 2020
10:00 AM - 06:00 PM  


180 Greenwich StreetNew York, NY 10007



  • People Skills
  • Public Speaking




  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Two 4-hour shifts per week, (8 hrs total), 2-3 months
  • Apply online at: https://www.911memorial.org/support/volunteer

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