House Shop Assistant

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Everyone likes a bit of retail therapy, don’t they? House Shop Volunteers offer this vital service for all visitors to Petworth House. They love helping people find just the thing they’re looking for, and helping us achieve our sales targets, so everyone’s happy! This is an exciting new role in our new House Shop which will be specialising in product directly connected to our magnificent collection and history.

By getting involved, you could...

• Use your customer service skills and experience

• Help us make a profit to support our work

• Be first to see all the great items coming into the new shop

• Join an enthusiastic and varied team, and make some new friends

  What’s involved?

• Making every visitor feel welcome, and be able to answer visitors questions about Petworth House.

• Serving customers and putting sales through the till - Being confidant in handling cash using our till and PDQ card machine

• Keeping the house shop clean and tidy, re-stocking displays and pricing up items

• Being aware of any security risks, and raising any concerns you have with staff

• You are important in making sure things run as smoothly and safely as possible - this includes getting to know health and safety and evacuation procedures

• Upselling our multimedia guide to our visitors and managing our bag storage area within the house shop.

This role will suit you if you are ... Keen to make each customer feel special and you are interested in helping us make a profit to support our vital work.

Extra information

Your place

Petworth House and Park

Time commitment

Ideally once a week, but were open to a discussion.

Role available 11.00-16.00 7 days a week

Volunteer Manager

Lorna Marechal

Retail Manager

Training/Resources

• · Full induction to Petworth House and Park will be carried out via our Team Induction Workshop.
• · Role specific training
• · National Trust Service Promise Workshop

Expenses

Out-of-pocket travel costs between home and volunteering place will be paid up to a 40 mile round trip

About the National Trust

The National Trust is a charity that looks after special places - for ever, for everyone. And we’re as much about people as the places in our care. We run a vast retail chain and a 151-strong outlet catering business. And because most of the work we do is affected by wider global issues, our interests extend far beyond just bricks, mortar and land in our care. We speak up on big issues affecting the coast, countryside and heritage. And all the while we’re welcoming around 19 million visitors a year. It’s a quite a task. Our places are open to all and we thrive by involving as many people as possible in what we do. That’s really important to us.

About Petworth House and Park

Petworth House and Park has historically been described as 'a house of art’, it is overflowing with paintings and sculptures and offers an enticing glimpse of domestic life but that’s not all we have to offer. Outside there is 50 acres of Pleasure Grounds full of wildflowers and a 700 acre park where deer roam free. Our Park and Pleasure Grounds offer a unique opportunity for our visitors to immerse themselves in one of England’s most beautiful landscapes, which has inspired many, including artists for centuries.