Volunteer for a Crisis Hotline/talkline for Older Adults


Cause Areas


It's flexible! We'll work with your schedule.


Institute on Aging3575 Geary BlvdSan Francisco, CA 94118
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A little more about the Friendship Line, in case you don't already know: We are the only accredited crisis hotline devoted to older adults and people with disabilities in America. We receive and make approximately 10,000 calls a month. The brunt of our calls are considered "warmline" conversations (non-urgent calls), depressed older adults that just want someone to talk to and listen to them. As volunteer you would provide emotional support, reassurance, crisis intervention, well-being checks, in addition to information and referrals.

If this sounds of interest to you I encourage you to fill out our online application:


After we receive your application I’d like to discuss (on the phone) more what volunteering for the Friendship Line looks like. The next step would be an in person interview that one of our supervisors would schedule with you via email.


Good Match For

People 55+ Group

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Generally 6 months, and one 4-hour shift per week

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