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Smithsonian Call Center Volunteer

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ORGANIZATION: Smithsonian Institution

  • 52 people are interested
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Smithsonian Call Center Volunteers engage and inspire the public over the phone. Volunteers use electronic resources to share information about Smithsonian exhibitions, activities, services, and more to assist callers in planning memorable experiences. Call Center Volunteers also support the Office of Visitor Services staff with various projects related to visitor engagement.

QUALIFICATIONS:

Dynamic and friendly individuals 18 years or older who have a desire to speak with the public and to share their enthusiasm for the Smithsonian. We are also looking for applicants who...

  • show strong customer service skills
  • are enthusiastic and outgoing
  • enjoy working with diverse people
  • have outstanding computer skills in using web-based resources
  • possess fantastic listening skills
  • have a clear speaking style on the telephone and are fluent in English

Foreign-language skills are a plus.

We are currently looking for individuals to fulfill the following weekly shifts:
Monday afternoon (12:30-4:30pm)
Thursday afternoon (12:30-4:30pm)
Friday morning (9:30am - 1:30pm)
Friday afternoon (12:30-4:30pm)

Find more information and apply at
https://vol.si.edu/pages/app/2SMDL8TNS1OA2VHQ?osched=6WAP9Z6ZZT7OGFSH

More opportunities with Smithsonian Institution

No additional volunteer opportunities at this time.

About Smithsonian Institution

Location:

1000 JEFFERSON DR SW, WASHINGTON, DC 20560, US

Mission Statement

Our Mission The increase and diffusion of knowledge

Description

Our Vision Shaping the future by preserving our heritage, discovering new knowledge, and sharing our resources with the world Our Values

Discovery: Explore and bring to light new knowledge and ideas, and better ways of doing business

Creativity: Instill our work with imagination and innovation

Excellence: Deliver the highest-quality products and services in all endeavors

Diversity: Capitalize on the richness inherent in differences

Integrity: Carry out all our work with the greatest responsibility and accountability

Service: Be of benefit to the public and our stakeholders

CAUSE AREAS

Arts & Culture
Community
Education & Literacy
Arts & Culture, Community, Education & Literacy

WHEN

We'll work with your schedule.

WHERE

1000 Jefferson Drive SWSmithsonian CastleWashington, DC 20560

(38.88881,-77.0259)
 

SKILLS

  • Internet Research
  • Customer Service
  • Office Reception
  • People Skills
  • Basic Computer Skills
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4 hours once a week
  • Minimum one year commitment

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