(39.11971,-84.52701)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

800 Bank StreetCincinnati, OH 45214

About

The Welcome Center Team upholds CityLink’s vision and mission by providing a warm, professional welcome to individuals entering the CityLink Center. Welcome Center volunteers are knowledgeable about CityLink services and processes and engage all persons entering the center. This role connects individuals to CityLink Center Services in a safe and inviting environment.

For potential and current Clients, visitors, and others coming to check out CityLink, a Welcome Center Volunteer is the face of our organization. Your kind smile, hospitable demeanor, and ability to multi-task with many interruptions without becoming flustered lay the groundwork for welcoming everyone who walk through our doors.

Responsibilities

Engagement:

  1. Welcome CityLink clients and guests, providing a positive, warm regard for all individuals
  2. Directing clients, visitors, and vendors to appropriate contacts at the CityLink Center
  3. Answer programming questions and facilitate new client enrollment
  4. Verify existing client schedules and connect clients to services
Organizational support:
  1. Record client attendance
  2. Schedule clients for services
  3. Operate CityLink computer systems
  4. Administrative support
  5. Respond to general phone calls and emails knowledgeably and with a warm demeanor

Sign up for an upcoming Volunteer Orientation at:

https://docs.google.com/a/citylinkcenter.org/forms/d/1qzasaFl4AVQ WsUbuOcLFEV1Ed4gAHiYFU9LQPaUDgEI/viewform

Skills

  • Customer Service
  • Office Reception
  • Multi-Tasking
  • Data Entry
  • Basic Computer Skills
  • Relationship Building

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • Serving Times: Operating Hours & some Saturdays
  • Ongoing Commitment (Monthly service preferred)
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