Customer Service Representative Health Administration Service


Cause Areas


It's flexible! We'll work with your schedule.


Augusta VA Medical Center950 15th StreetAugusta, GA 30901


Job Title:

Customer Service Representative

#of Vol. wanted


Purpose of


Help "HAS" answer phone lines in Eligibility Section

Using Service:

Health Administration Service

Department & Location:

Eligibility/Triage Area

Site Supervisor and Phone:

Anita Hickman/6384

Time Requirements:

0800-1630 (We will take what time we can get)

Specific Duties:

Please continue on separate sheet if additional space is needed.

Excellent customer service representative to answer the phone and take messages in detail for Eligibility.

Ask that you do not answer Eligibility Questions.

Only take phone messages.

May be asked to make copies and to mail out Means Tests to Veterans.

May be asked to escort Veterans and/or visitors to locations in the facility.

Qualifications & Training Required:

Clear speaking skills; pleasant demeanor, professional appearance, ability to get along with others.

Performance Evaluation:


Risk Sensitivity:

Low Risk/ Non Sensitive

Volunteer Signature:


  • Multi-Tasking
  • Organization
  • People Skills
  • Veteran Care

Good Match For

Teens People 55+ Group

Requirements & Commitment


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