Assist communication between the patient with limited English and staff. The goal of a translator is the well-being of the patient.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Translates all aspects of each clinic such as prayer, admission process, dental treatment and discharge instructions.Render a complete and accurate translation.
Maintains patient confidentiality while supplying all information needed for safe, quality dental care. Never provide additional medical/dental advice in addition to what the provider is giving.
If the patient does not understand information presented by the provider, the translator should notify the provider. A translator should constantly be updating his/her vocabulary.
Documents patient’s preferred language and request for translator services in the Electronic Health Record.
If any of the following occur, then it is the translator's duty to inform the provider and/or the Executive Director:
CHILD ABUSE, ATTEMPTED SUICIDE, ATTEMPTED HOMICIDE, POSSIBLY HURTING HIM/HERSELF, POSSIBLY HURTING OTHERS
If the patient is not following the treatment, the translator should inform the provider
Identify potential audio/visual aids to help support bi-lingual communication.
Must be 18 years of age or older.
Must be able to communicate verbally and in writing in both English and the language of translation.
Understands how to ask for help when situations or problems are present that are beyond their ability of knowledge.
Exhibits a willingness to learn new skills.
The above statements are intended to describe the general nature and level of work performed by the person assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties or skill required. In order to continue to manage an effective ministry, leadership may need to add or change the duties of this position at any time.
Note: The Translator will under NO circumstances offer medical/dental advice to patients. All medical inquiries will be directed to the dentists or hygienists in the clinic.
This position requires a commitment of 5 hours every two months for 1 year.